Why You Should Choose DataHive
Customer Service is #1 with Us.
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1. We offer free consultation on your questions. Whatever IT services you require, we can offer you suggestions and options. We have decades of knowledge to share with you. If your current service provider isn’t living up to expectations, or is telling you that you need X + Y + Z, talk to our pre-sales consultants. We can tell you if they’re right or not, and what the cost to you should be. It doesn’t necessarily have to mean we take on the work instead of your current provider, but it helps you know what to expect and what to ask.
Our technology consultants are ready to help our customers with expertise in the following areas:
• optimizing the use of the Internet (VPN)
• power usage
• application and database hosting
• backup and restoration
• application development platforms
• improved functionality
• IaaS and SaaS
2. When our customers call us, they reach us. There is no call centre to deal with. You speak directly to the expert that can assist you immediately.
3. DataHive is transparent about all costs. We don’t hide any surprising items that you’ll be billed for later on. We analyze what you need and break down costs so they’re easy for you to understand.
4. We go beyond the call of duty to deliver results. We know it’s in both of our interests to make sure your business succeeds, so we deliver 110% on what we promise.
5. We anticipate future trends. DataHive keeps abreast of developments in data centre upgrades as well as new solutions for our customers' problems. DataHive was the first data centre in Calgary to bring dark fibre into our facility. We were the first data centre in Calgary to host an Internet Exchange. DataHive brought Hurricane Electric to the city which resulted in much lower transit costs for our clients. We also implemented Software Defined Storage to increase reliability and ensure endless uptime. Nothing remains static at DataHive.
6. Our staff are dedicated and skilled. Our team of experts not only has decades of experience but also looks to the future to keep DataHive ahead of the game. Our team is here to take all the hard work out of IT, so you can focus on your core business. When you talk to our team members, you can be assured that they’re experts in their field and that you are in safe hands.
7. We care about you and your business. At the end of the day, we’re here to satisfy your requirements because your success is our success! We work hard to deliver exactly what you need.
Contact us when you’re ready to talk about how we can help you reach a new level with your business.