Solutions

DataHive’s promise is to provide the best possible solutions, services and support to help clients colocate their servers safely and securely. In today’s Internet environment, every business, large or small must have the assurance that their sensitive and important electronic information will not be jeopardized in any way.

DataHive recognizes the comfort level and assurance businesses need to operate as well as how important it is to provide customers with guarantees. After all, your satisfied customer is our satisfied customer. Irrespective of how many servers a client possesses, their current business requirements receive the same dedicated service.

The DataHive data centre runs on fibre networks, connected to the Internet through multiple redundant high speed fibre lines using high performance routers. Shaw, Zayo and Hurricane Electric provide primary Internet connectivity for 100% up time.

However, DataHive is a carrier-neutral facility offering a choice of over thirty tier-1 Internet backbone carriers.

Clients are guaranteed plenty of excess Internet capacity, so clients never have to be concerned about bandwidth requirements. A guaranteed maximum average utilization of 70% means the metric for Internet line upgrades is to have 30% excess capacity, regardless of how many high-speed lines are in use. DataHive addresses this as a core business policy.

DataHive’s facility employs redundant power, including UPS Bypass system, generators, climate control, fire suppression and 24/7/365 video monitoring. Access to the facility is protected by mantrap doors and state-of-the-art biometrics, as well as digitally encrypted keys for rack access. Clients have full-time, online viewing of their bandwidth usage.

All services include on-going technical support. Clients are provided with phone numbers, email addresses and instant messenger information to contact support staff directly, day or night, seven days a week.