Managed Services

DataHive’s Managed Services

Data management increasingly requires technical staff to be conversant with current issues, emerging trends and new application versions. IT professionals need upgraded qualifications and up-to-date re-tooling to enable a technologically sound response to constantly changing IT environments and illegal threats. This knowledge is paramount to sustain business operations which are now more reliant on technology than ever before.

Leaving absolutely nothing to chance, mission critical elements such as power monitoring, network connectivity and physical security controls are maintained on a 24/7 basis to ensure business continuity.

This philosophy of excellence has carried through for the past seventeen years with great success as DataHive continues to withstand unwanted challenges such as downtime and illegal security intrusion.

Network Management

Clients requiring guarantee of exemplary service are provided access to three network providers. Should one network be disrupted, data is instantly diverted to another service to achieve the fastest possible route to its destination.

Trouble Shooting

In the event of server failure clients have direct contact with DataHive’s technical team 24/7/365. Technical staff will immediately address the situation, keeping close client contact throughout.

Skilled Managed Services

At DataHive, this involves provisioning and orchestrating the specialized requirements associated with your data solution. With the right suite of services available, you can power up your operations promptly and conveniently. DataHive continually monitors usage trends and activities of network services to ensure quality of service.

Server Management

Hands-on services include remote monitoring management to locate and identify situations relating to the operational integrity of the client server.

Technical Upgrades

Client requirements for technical support, data transfer, replacement etc., are served directly through scheduling, telephone or video communication.

International Data Transit

Thirty-two Internet Service Providers (ISPs) provide DataHive’s connectivity for client business interests around the globe. To support this demand at the highest level, clients are provided with direct cross-connect access to negotiate with the ISP of the choice.